OGG.com Privacy Policy

Last updated: 09/09/2025

This Privacy Policy explains how OGG.com (also referred to as “we,” “us,” or “our”) collects, uses, and shares information about you when you visit or make a purchase from OGG.com.

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our website.

Personal Information

  • Name, email address, phone number, billing and shipping address, and payment information when you place an order.
  • Account credentials and profile information if you create an account.
  • Customer service and support communications (e.g., emails and chat transcripts).

Non-Personal & Technical Data

  • IP address, browser type, operating system, pages visited, referring URLs, and other analytics data.
  • Device identifiers and usage metrics collected via cookies and similar technologies.

2. How We Use Your Information

  • To process and fulfill orders, refunds, exchanges, and returns.
  • To communicate with you about orders, products, services, updates, and promotional offers (with your consent where required).
  • To provide customer support and respond to inquiries.
  • To improve, personalize, and analyze our website, products, and marketing.
  • To prevent fraud and protect the security of our customers and website.

3. Legal Bases for Processing (If you are in the EEA)

Where applicable, we process personal data under the following legal bases: performance of a contract, legitimate interests (e.g., fraud prevention, site improvement), compliance with legal obligations, and consent where required (e.g., marketing emails).

4. Cookies & Tracking Technologies

We use cookies, web beacons, and similar technologies to remember your preferences, enable certain site features, and collect analytics. Most browsers let you control cookies through settings; disabling cookies may limit certain functionality.

5. Sharing Your Information

We do not sell personal information. We may share information with:

  • Service providers: payment processors, shipping carriers, hosting providers, and other vendors who help us run the business.
  • Legal & safety: when required by law, to respond to legal process, or to protect the rights, property, or safety of OGG.com and others.
  • Business transfers: in connection with a merger, acquisition, or sale of assets (we will notify affected users when required).

6. Your Rights & Choices

Depending on your location, you may have rights related to your personal data, including the right to access, correct, delete, or port your data; to opt out of certain uses; and to object to or restrict processing. To exercise these rights, please contact us using the Contact Us options below.

7. Data Security & Retention

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no internet transmission is completely secure. We retain personal data only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

8. Children

Our website is not intended for children under 16 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children under that age. If we learn we collected such data, we will take steps to delete it.

9. International Transfers

We may transfer and process information in the United States and other countries. When we transfer personal data from the EEA/UK, we will protect it in accordance with applicable laws.

10. California & Other Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA). These rights can include requests to know, delete, and opt out of sale/sharing of personal information. (We do not sell personal information as defined under California law.)

11. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices. Please review the privacy policies of those sites before providing any personal information.

12. Changes to this Policy

We may update this Privacy Policy occasionally. When we make material changes, we will update the "Last updated" date and, when required, provide more prominent notice.

Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our data practices, please contact us: